Privacy Policy
In short
- You never create an account with us and we never ask for your name, email or phone number.
- Your progress, stars and settings are saved on your device. Documents you keep in docsArxhive also stay only on your device, encrypted, and never reach us.
- We use Google services to measure how the games and apps are used (Firebase Analytics), to show ads (Google AdMob), to process purchases (Google Play) and, if you sign in, for Google Play Games.
- We do not sell your personal information for money. You can change your ad choices at any time in Settings › Privacy & ads inside the game or app, and in your Android settings.
1. Who we are
GoKapiGo is the game and app studio of Capibara Comercializadora C.A., Mérida, Venezuela ("we", "us"). We are the controller of the personal data described in this policy.
Contact for any privacy question or request: ayuda@capibaradev.com.
2. Games and apps covered
This policy applies to all GoKapiGo games and apps on Google Play, including the games Aqua Sorting, Sudoku Master 3000, Shape Spin, Parchis Party, Color Block Slide, Nuts & Bolts Sort, Sand Block Puzzle, Arrow Escape, Pipe Connect, One Stroke, Maze Quest, Shape Tiles and Solitaire Classic and the app docsArxhive, and to any future game or app that links to this page.
3. Information we process
3.1 Stored only on your device
Game progress, levels, stars, records, settings (language, sound, vibration, colorblind mode, background) and receipts of purchases already delivered. This information stays on your phone; it is deleted when you uninstall the game or app or clear its data.
3.2 Usage statistics (Google Analytics for Firebase)
To know whether players and users come back and how to improve the games and apps, we record pseudonymous events such as: game opened, level started or completed, moves and stars, help used, stars spent, ad shown, purchase made and the app chosen to share the game (for example "WhatsApp"). Together with these events, Firebase processes an app-instance identifier, device model, Android version, language, and an approximate location (country and city) that Google derives from your IP address. Your Play Games player ID and display name are never sent to our analytics. In docsArxhive these events describe only how the app is used and never include the contents of your documents, their field values or their images. Analytics data is kept for 14 months. In the European Economic Area, the United Kingdom and Switzerland, these statistics are only turned on if you accept in the consent form, and you can withdraw it in Settings › Privacy & ads.
3.3 Google Play Games (optional)
If you sign in, Google shares your player ID and display name with the game. The display name is only shown inside the game.
3.4 Advertising (Google AdMob)
The games show banners during play, full-screen ads between some levels and optional rewarded videos; docsArxhive shows a banner in its lists and an occasional full-screen ad. Google AdMob and its partners may collect the Android advertising ID, IP address, device information and your interactions with ads, to deliver, measure and, where allowed, personalize ads. In the European Economic Area, the United Kingdom and Switzerland we ask for your consent through Google's certified consent tool before personalized ads; without consent you receive non-personalized or limited ads. Buying "Remove ads" removes banners and full-screen ads; optional videos remain available because you choose them.
3.5 Purchases (Google Play Billing)
Payments are processed entirely by Google. We receive only the confirmation of the purchase (product and purchase token). We never see your card or payment details.
3.6 Local network play (Parchis Party)
Local multiplayer connects phones directly on the same Wi-Fi network. Only game moves are exchanged; nothing is sent to our servers (we do not operate any) and nothing is stored after the game.
3.7 docsArxhive (document app)
docsArxhive stores photos, PDFs and details of your identity and other documents (ID card, passport, driver's license, insurance, company papers) only on your device, encrypted with a key protected by the Android Keystore. GoKapiGo never receives, collects, sells or shares these documents, and they are not included in Google backups. The app keeps copies for your convenience; they do not replace the official documents.
- Camera: used only to scan documents when you ask.
- Text recognition (OCR): done on your device with Google's ML Kit, offline; images of your documents are not sent to Google or to us.
- Biometrics and screen lock: verification is handled by Android; the app never accesses your fingerprints.
- Notifications: only expiry reminders, calculated on your device.
- Sharing: only when you choose, after biometric confirmation, to the app you pick (WhatsApp, email, Bluetooth…); from then on, that app's policy applies.
- Presentation mode: uses Android screen pinning so that only the documents you choose can be seen.
- Backup: if you create a backup file (.dax), it is encrypted with your password and stays under your control.
- Internet: used only for ads, purchases, updates and analytics (sections 3.2, 3.4 and 3.5).
- Deletion: documents and folders you delete are erased from your device; uninstalling the app erases everything.
3.8 What we do not collect
We do not collect your name, email, phone number, contacts, photos, documents, precise location or payment data, and we do not ask for any account. The photos and documents you keep in docsArxhive stay only on your device and never reach us.
4. Why we use it and legal bases
- Running the game or app and delivering purchases — necessary to provide the service you request (contract).
- Usage statistics — in the European Economic Area, the United Kingdom and Switzerland, your consent; elsewhere, our legitimate interest in understanding retention and improving the games and apps; you can object at any time (see section 8).
- Personalized advertising — your consent where the law requires it; otherwise our legitimate interest in funding free games and apps with ads.
- Security and fraud prevention (for example, avoiding duplicate purchases) — legitimate interest.
- Legal obligations — when the law requires us to keep or disclose information.
5. Who receives the information
We share information only with the service providers that make the games and apps work: Google LLC and Google Ireland Limited (Firebase, AdMob, Google Play, Google Play Games), and the advertising partners shown in the consent form, which act under their own policies. See Google's Privacy Policy and how Google uses information from apps that use its services. We may also disclose information if required by law.
Sale and sharing: we do not sell personal information for money. Under some US state laws, allowing ad networks to use the advertising ID for personalized ads may be considered "sharing" or "targeted advertising"; you can opt out as explained in section 8.
6. International transfers
Google processes data in the United States and other countries. These transfers rely on safeguards such as the European Commission's Standard Contractual Clauses and the EU-U.S. Data Privacy Framework, and on equivalent mechanisms required by Brazilian, Argentine and other Latin American laws.
7. How long we keep it
On-device data: until you delete it (for example, a document or folder in docsArxhive), uninstall the game or app, or clear its data. Analytics: 14 months. Advertising and purchase data: according to Google's retention policies.
8. Your choices and rights
Choices available to everyone
- Ads: in the game or app open Settings › Privacy & ads (shown where required) to change or withdraw consent; in Android, go to Settings › Privacy › Ads to delete or reset your advertising ID.
- Analytics and Play Games: sign out of Google Play Games, clear the game's or app's data, or uninstall it.
- Requests: write to ayuda@capibaradev.com. If you signed in to Play Games, include your player name so we can locate your data. We answer within the legal deadlines (generally 30 days, 45 days in the US, 15 days in Brazil).
European Economic Area, United Kingdom and Switzerland (GDPR / UK GDPR)
You have the right to access, rectify, erase, restrict and port your data, to object to processing based on legitimate interest, and to withdraw consent at any time without affecting earlier processing. You may complain to your local data protection authority.
United States (California CCPA/CPRA and other state privacy laws)
Residents of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon and other states with privacy laws may request to know, access, correct and delete their personal information, obtain a copy, and opt out of the sale or sharing of personal information and of targeted advertising. You may use an authorized agent. We will not discriminate against you for exercising these rights. If we deny your request you may appeal by replying to our answer. Categories processed in the last 12 months: identifiers (advertising ID, app-instance ID, Play Games player ID), internet activity (game and app usage events and ad interactions) and approximate geolocation; sources: your device and Google services; purposes: those in section 4.
Latin America
- Brazil (LGPD): confirmation, access, correction, anonymization, portability, deletion, information about sharing, and revocation of consent; you may petition the ANPD.
- Mexico: ARCO rights (access, rectification, cancellation and opposition) and revocation of consent.
- Argentina (Law 25,326): access, rectification, update and deletion; the Agency for Access to Public Information (AAIP) is the control authority.
- Colombia (Law 1581 of 2012), Chile, Peru (Law 29733) and other countries: rights of access, update, rectification, deletion and revocation of authorization, and to file a complaint with the competent authority (for example, the SIC in Colombia).
9. Children
Our games and apps are for a general audience and are not directed at children under 13 (or under the minimum age set by your country). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will delete it.
10. Security
Information travels encrypted between our games and apps and Google services, and we keep the data that reaches us to the minimum needed. docsArxhive documents are stored encrypted on your device.
11. Changes
We may update this policy. We will change the effective date above and, for important changes, let you know inside the games and apps.